Lemon Cranberry Candle 12oz

Features

• Festive Fragrance: Uplifting blend of fresh lemons and tart cranberries for a delightful scent.
• Clean Burn: Made with a 100% premium soy wax for an eco-friendly and long-lasting burn.
• Exceptional Fragrance Throw: Fills your small space with a vibrant aroma for an immersive experience.
• 12oz Size: Perfect for creating a cozy atmosphere or enjoying for extended periods (Approximately 4 hours of burn time).
• Beautiful Design: Frosted black jar (Complements any home décor).
• High-Quality Ingredients: Free from harmful chemicals or toxins for a safe and pleasant burning experience.
• Ideal Gift: Makes a thoughtful and delightful present for any occasion.

 

Candle Care Instructions: Burn Bright and Safe

To get the most out of your candle and ensure a safe and enjoyable experience, follow these simple care instructions:

Before You Burn:

• Trim the wick: Always trim the wick to ¼ inch (6mm) before each lighting. This prevents soot buildup and promotes a clean, even burn.
• Melt the wax fully: During the first burn, allow the melted wax to reach the edge of the container. This helps prevent tunneling (uneven burning) in future uses.
• Placement matters: Place your candle on a heat-resistant surface away from flammable objects, drafts, and children or pets.

While Burning:

• Never leave unattended: Always keep your burning candle within sight. Extinguish it before leaving the room or going to sleep.
• Burn for moderation: Don't burn your candle for more than 4 hours at a time. This prevents overheating and allows the wick to cool properly.
• Extinguish safely: Extinguish the flame by dipping the wick into the melted wax and then straightening it back up. Avoid blowing out the flame, as this can cause flickering and soot.

Maximizing Candle Life:

• Keep it clean: Remove any debris, such as wick trimmings or matches, from the wax pool before relighting.
• Don't burn it all the way down: Stop burning your candle when about ½ inch (1.25cm) of wax remains. This prevents the container from overheating and allows for safe disposal.

Enjoy your candle responsibly and create a warm, inviting ambiance in your home!

Shipping Rates

We offer a variety of shipping options to meet your needs. The shipping cost for your order will be calculated at checkout based on the shipping method you select and the weight of your order.

 

Domestic Shipping

We offer the following shipping options for domestic orders:

Standard Shipping: Orders typically arrive within 5 - 14 business days.
Expedited Shipping: Orders typically arrive within 3 - 4 business days.

International Shipping

We do not offer international shipping at the moment.

 

Order Processing

Orders are typically processed within 1 - 2 business days. Please allow an additional 24 - 48 hours for processing during peak periods.

 

Shipping Confirmation

Once your order has been processed, you will receive a shipping confirmation email with tracking information. Orders are typically shipped Monday through Friday between 9:00 AM and 5:00 PM EST.

 

Damaged or Lost Shipments

If your order arrives damaged or is lost in transit, please contact us immediately at info@kushioncandles.com. We will work with you to resolve the issue.

 

Shipping Address

Please ensure that your shipping address is correct when placing your order. We are not responsible for orders that are shipped to incorrect addresses.

We appreciate your understanding and cooperation.

At Kushion Candles, we want you to be completely satisfied with your purchase. However, due to the nature of our products, we have some restrictions on returns and exchanges.

Unused Candles:

We will gladly accept returns of unused candles within 7 days of purchase.
Candles must be in their original, unopened packaging.
You will be responsible for return shipping costs.
Once we receive and inspect the returned candle(s), we will issue a full refund (minus original shipping costs) to your original method of payment.

Damaged Candles:

If your candle arrives damaged in transit, please contact us immediately of receipt with photos of the damage.
We will ship you a replacement candle or issue a full refund at your discretion.

Used Candles:

Unfortunately, we cannot accept returns of used candles.
Non-Returnable Items:

Sale items are considered final sale.

Return Process:

To initiate a return, please contact us at info@kushioncandles.com with your order number and reason for return. We will provide you with a return shipping label (for damaged items only) and instructions on how to return your candle(s). Please pack the candle(s) securely in the original packaging (if possible) to prevent further damage during shipping.

Questions:

If you have any questions about our return policy, please don't hesitate to contact us at info@kushioncandles.com.

Please Note:

We reserve the right to modify this return policy at any time without prior notice.

By placing an order with Kushion Candles, you agree to the terms of this return policy.

What shipping carriers do you use?

We use a variety of shipping carriers, including USPS, UPS, and FedEx.

Can I track my order?

Yes, you can track your order using the tracking information that is provided in your shipping confirmation email.

What if I am not home when my order is delivered?

Most carriers will leave a notice if you are not home when your order is delivered. You can then contact the carrier to arrange a redelivery.

 

What is your return policy?

We are happy to accept returns for items that are unused and undamaged with labels still attached within 7 days of purchase. Please contact us at info@kushioncandles.com to initiate a return.

 

What if I received a damaged item?

If you received a damaged item, please contact us immediately at info@kushioncandles.com. We will work with you to resolve the issue. Please refer to our return policy for more information.