Cashmere Musk

At Kushion Candles, we want you to be completely satisfied with your purchase. However, due to the nature of our products, we have some restrictions on returns and exchanges.

Unused Candles:

We will gladly accept returns of unused candles within 7 days of purchase.
Candles must be in their original, unopened packaging.
You will be responsible for return shipping costs.
Once we receive and inspect the returned candle(s), we will issue a full refund (minus original shipping costs) to your original method of payment.

Damaged Candles:

If your candle arrives damaged in transit, please contact us immediately of receipt with photos of the damage.
We will ship you a replacement candle or issue a full refund at your discretion.

Used Candles:

Unfortunately, we cannot accept returns of used candles.
Non-Returnable Items:

Sale items are considered final sale.

Return Process:

To initiate a return, please contact us at info@kushioncandles.com with your order number and reason for return. We will provide you with a return shipping label (for damaged items only) and instructions on how to return your candle(s). Please pack the candle(s) securely in the original packaging (if possible) to prevent further damage during shipping.

Questions:

If you have any questions about our return policy, please don't hesitate to contact us at info@kushioncandles.com.

Please Note:

We reserve the right to modify this return policy at any time without prior notice.

By placing an order with Kushion Candles, you agree to the terms of this return policy.

What shipping carriers do you use?

We use a variety of shipping carriers, including USPS, UPS, and FedEx.

Can I track my order?

Yes, you can track your order using the tracking information that is provided in your shipping confirmation email.

What if I am not home when my order is delivered?

Most carriers will leave a notice if you are not home when your order is delivered. You can then contact the carrier to arrange a redelivery.

What is your return policy?

We are happy to accept returns for items that are unused and undamaged with labels still attached within 7 days of purchase. Please contact us at info@kushioncandles.com to initiate a return.

What if I received a damaged item?

If you received a damaged item, please contact us immediately at info@kushioncandles.com. We will work with you to resolve the issue. Please refer to our return policy for more information.

Festive Fragrance:A relaxing blend of Cashmere Musk scent for a delightful fragrance.

Clean Burn: Made with a 100% premium soy wax for an eco-friendly and long-lasting burn.

Exceptional Fragrance Throw: Fills your small space with a vibrant aroma for an immersive experience.

12oz Size: Perfect for creating a cozy atmosphere or enjoying for extended periods (approximately 4 hours of burn time).

Beautiful Design: Frosted black jar (Complements any home )